At Kilts for Men’s, your satisfaction is our highest priority. We are confident in the quality of our products and offer a clear Return & Exchange policy to give you complete peace of mind. Please read the details below to understand our guidelines.

Return and Exchange Eligibility

  • 30-Day Return Period:
  • You may request a return or exchange within 30 days of receiving your order if the item has a manufacturing defect related to sizing or color.
  • Accurate Sizing Requirement:
  • Customers are responsible for providing accurate sizing information when placing orders. We cannot accept returns or exchanges due to incorrect size details submitted by the buyer.
  • Custom Orders:
  • Custom-made kilts and jackets are crafted specifically to your order. They cannot be returned or exchanged unless there is a manufacturing defect or the item does not meet the specifications you provided. Similarly, kilts made from custom tartan fabrics are non-refundable unless they arrive damaged or defective.
  • Damaged or Misused Items:
  • Items that show signs of wear, damage, or misuse are not eligible for return or refund.

How to Request a Return or Exchange

  1. Contact Us:

Please reach out via email at support@kiltsformens.com with the following information:

Order number

Full name

Reason for return or exchange

Attach clear photos or a short video demonstrating the issue

  1. Approval Process:

Our team will review your submission and verify the issue. Once approved, we will guide you through the next steps.

  1. Return Shipping:

Approved returns must be sent back within 30 days to the address provided upon approval.

Refund Policy

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
  • Refunds include the price of the item and any original shipping fees paid.
  • Returned items must be unused, undamaged, and in their original condition to qualify for a refund.

Exchange Policy

  • Exchanges require the original item to be returned first. After receiving and inspecting the returned item, we will ship your replacement.
  • If your product arrives damaged or faulty, we will cover the shipping costs for sending the replacement.

Additional Information

  • Items should be returned in their original packaging, must be unworn, and in new condition.
  • If your product is damaged during delivery, please get in touch with us immediately to arrange for a refund or replacement.
  • All refunds will be issued via the original payment method.

We appreciate your trust in Kilts for Men’s and are dedicated to providing a seamless shopping experience. If you have any questions or require further help, feel free to contact our customer support team.