At Kilts for Men, we are dedicated to providing a reliable and transparent shipping experience. By placing an order on our site, you agree to the following shipping terms designed to ensure smooth delivery and clear communication.

Stock Availability

We aim to keep our online inventory accurate. However, occasional discrepancies may occur, meaning some items could be out of stock after purchase. In such situations:

  • We will promptly ship any items that are available for your order.
  • For out-of-stock products, we will reach out to you with options to either wait for restocking or receive a refund for the unavailable items.

Shipping Charges

Shipping fees depend on the destination and the specific items you order. These fees are calculated and displayed at checkout, with no hidden or additional costs beyond what you see.

Delivery Timeframes

  • Standard Orders: Custom kilts typically take around 2-3 weeks to craft, plus an additional 3-4 days for shipping. Most standard orders are delivered within 3-4 weeks from purchase.
  • Rush Orders: For faster service, we offer a Rush Order option. These orders are prioritized and shipped within 3-4 business days, with total delivery usually completed within 8-10 working days.

Please note: Occasionally, delays can happen due to fabric shortages or unforeseen events. We will keep you informed of any changes affecting your delivery schedule.

Changing Your Delivery Address

If you need to modify your shipping address, please get in touch with our customer service team as soon as possible before your order is dispatched so we can update the details.

Handling Damaged Packages

  • At Delivery: If your package arrives damaged, please refuse the delivery and notify our support team immediately.
  • After Delivery: If damage is discovered post-delivery, contact us promptly for guidance on how to proceed.

Duties, Taxes, and Additional Fees

  • For international shipments, import duties and taxes are usually prepaid to avoid extra charges upon delivery.
  • For shipments to European countries, additional import fees may be required and are the responsibility of the recipient. Kilts for Men does not cover these costs.

Remote Location Surcharge

Deliveries to remote or hard-to-reach areas may incur an extra surcharge. If applicable, you will be informed of this fee before shipment.

Order Cancellation

Orders can be canceled at any point before they are shipped. If your order has already been dispatched, please refer to our Refund Policy for next steps.

Customer Support

If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team at:

📧 support@kiltsformens.com

We strive to make your shopping and shipping experience smooth and hassle-free.